Placekey provides access to API-based data services that help customers resolve, clean, and join address and place data. Our fulfillment policies are designed to be transparent and straightforward for all users.
All Placekey purchases are annual and non-refundable once access is granted. If you believe you were charged in error or experienced a technical issue that prevented you from using the service, please contact our support team at support@placekey.io within 7 days of the charge. We will investigate the issue and determine whether an exception can be made.
All Placekey services are delivered digitally. Upgraded API access is granted after purchase.
Placekey offers digital API services which are non-returnable. If you believe your service is not working as intended, please reach out to our support team and we will assist in resolving the issues.
All Placekey plans are billed annually. Cancellations are not available once a purchase is made. If you do not wish to renew after your one-year term, you can notify us at any time before your renewal date.
